Shipping Information
Every timepiece is shipped fully insured, discreetly packaged, and tracked from our vault to your door.
White-Glove Delivery, Every Time
Fully Insured
Every shipment is insured for its full declared value. Your investment is protected from the moment it leaves our premises.
Tamper-Evident Packaging
Watches are sealed in tamper-evident, crush-resistant cases and dispatched in discreet outer packaging with no brand markings.
Real-Time Tracking
You receive a tracking link the moment your order is dispatched. Our logistics team monitors every shipment proactively.
Fully Responsive
Looks great on every device, from phone to desktop.
Easy to Customize
Flexible and extensible to fit any use case.
Global Ready
Multi-language and currency support out of the box.
Shipping Methods & Timelines
Domestic (UK)
| Service | Estimated Delivery | Cost |
|---|---|---|
| Express Insured | Next business day | £25 |
| Standard Insured | 2–3 business days | £15 |
| Complimentary (orders over £5,000) | 2–3 business days | Free |
International
| Region | Estimated Delivery | Cost |
|---|---|---|
| Europe (EU) | 2–4 business days | £35 |
| USA & Canada | 3–5 business days | £50 |
| Asia Pacific | 4–7 business days | £60 |
| Rest of World | 5–10 business days | £75 |
Please note: International shipments may be subject to local import duties and taxes, which are the responsibility of the recipient. We declare the full value of all shipments in compliance with customs regulations.
Frequently Asked Questions
Do you ship to PO boxes?
No. For security reasons, all shipments require a physical address with a signature on delivery.
Can I change my delivery address after placing an order?
Address changes may be possible if the order has not yet been dispatched. Please contact our team immediately. Once dispatched, we cannot redirect shipments.
What if I am not available to sign?
Our courier will attempt delivery twice. After two failed attempts, the package is held at a secure depot for 5 business days. If uncollected, a re-delivery fee may apply.
Is my watch insured during transit?
Yes. All shipments are insured for the full purchase value through our specialist fine goods logistics partner.
Questions About Your Order?
Our client services team is available Monday–Friday, 9:00–18:00 GMT.