Shipping Policy

We are committed to delivering your order in a secure, timely, and transparent manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed after payment confirmation. Orders are typically prepared and dispatched within 1–3 business days, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email containing tracking information where available.

2. Shipping Destinations

We currently ship both domestically and internationally. Available shipping destinations and methods may vary depending on your location.

Please note that certain products or destinations may have shipping restrictions.

3. Shipping Methods & Delivery Time

Delivery times vary depending on the selected shipping method and destination:

• Domestic Shipping: Estimated delivery within 2–5 business days.
• International Shipping: Estimated delivery within 5–14 business days.

Delivery times are estimates and may be affected by external factors such as customs processing, weather conditions, or courier delays.

4. Shipping Costs

Shipping fees are calculated at checkout based on the destination, shipping method, and order value. Any applicable shipping charges will be clearly displayed before order confirmation.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless explicitly stated.

6. Order Tracking

Where supported by the shipping provider, tracking details will be provided once the order has been dispatched. Tracking updates may take up to 24 hours to become active.

7. Delays & Delivery Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party carriers, customs authorities, or unforeseen circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact our support team for assistance.

8. Incorrect Address & Failed Delivery

Please ensure that all shipping details are accurate at the time of checkout. We are not responsible for orders delayed or returned due to incorrect or incomplete address information provided by the customer.

9. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can investigate and assist in resolving the issue.

10. Policy Updates

We reserve the right to update this Shipping Policy at any time. Any changes will be effective immediately upon publication on this page.

11. Contact

If you have any questions regarding shipping, delivery times, or your order status, please contact us through the communication channels available on our website.