Returns & Exchanges

Your satisfaction is important to us. This Returns & Exchanges Policy explains the conditions under which products may be returned or exchanged.

1. Eligibility for Returns

We accept returns for eligible products within 14 days from the date of delivery, provided that:

  • The item is unused, unworn, and in its original condition
  • The item has not been altered, resized, or damaged
  • All original packaging, tags, and certificates (if applicable) are included

Items that do not meet these conditions may not be eligible for return.

2. Non-Returnable Items

The following items are non-returnable and non-exchangeable unless defective:

  • Customized or personalized products
  • Items made to order
  • Products that show signs of wear or damage after delivery

3. Exchanges

If you wish to exchange an eligible item for a different size or design, please contact us within the return period. Exchanges are subject to product availability.

Any price difference between exchanged items may be charged or refunded accordingly.

4. Return Process

To initiate a return or exchange, please contact our customer support team with your order number and reason for return.

Returned items must be shipped back using a secure and trackable shipping method. We recommend retaining proof of shipment.

5. Return Shipping Costs

Unless the return is due to a defect or error on our part, return shipping costs are the responsibility of the customer.

6. Inspection & Approval

All returned items are subject to inspection upon receipt. Once approved, we will process the return or exchange accordingly.

7. Refunds

Approved refunds will be issued to the original payment method within a reasonable processing time after inspection.

Please note that original shipping fees are non-refundable unless required by applicable law.

8. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately upon delivery. We will arrange a replacement, exchange, or refund at no additional cost.

9. Policy Updates

We reserve the right to update or modify this Returns & Exchanges Policy at any time. Changes will take effect immediately upon publication on this page.

10. Contact

If you have any questions regarding returns, exchanges, or refunds, please contact us through the communication channels available on our website.